Eureka Springs Arkansas Bed and Breakfast Lodging and Weddings

The Hideaway & Border House

Reservation & Cancellation Policies 

 

 

Rates

Our rates range from $99 - $205 plus 13.75% lodging sales tax per night.

Room rates tend to vary by the length of your stay, the season, special events and day of the week. Rates are subject to change at any time.

 

Reservation Policy

Reservations must be guaranteed with valid Discover, Master Card or Visa  (Credit or Debit)

One night deposit is required for regular reservations, $25 of the deposit is a non-refundable processing fee. Reservations made within 15 days of your stay will be charged in full at the time of reservation.

One half of total reservation charges  deposit required on all packages.

All Weddings without lodging will be charged in full at time of reservation.

When any group or individual reserves more than 1 room or the entire house you will be charged in full at the time of the reservation. See cancellation policy below for more information.

 

Pets / Children / Smoking

At the Hideaway we do not have facilities for children or pets, children are allowed at the Border House. ALL accommodations are smoke-free, if smoking occurs indoors there will be a minimum cleaning charge of $250, and you will be asked to leave with no refund.

 

Check In / Out

Check in starts at 3:00pm please make prior arrangements if you will be arriving

after 7:00pm. No check in after 10pm at the Hideaway.

Check out is 11:00am

 

Holiday / Special Events

A minimum of two or three nights may be required on weekends and during special events or holidays.

 

 

Cancellation Policy

We are a small, privately-owned business, and due to our size, cancellations impact us significantly.  A last minute cancellation gives us little chance of filling your room.  For this reason we uphold a strict policy.  Reservations must be cancelled 15 days prior to the date of arrival to receive a deposit refund.  If cancelled less than 15 days, no refund is possible regardless of reason.  If we can fill your vacancy, you will receive a refund less the processing fee. We always do our best to fill the rooms. “No Shows” will be charged in full. 

A $100 booking fee will apply on all wedding cancellations.

When your reservation is for multiple rooms or the whole house there will be no refund unless all rooms can be rented. All refunds will be less a $50 processing fee.

You are responsible for reservations made, NO REFUNDS FOR EARLY DEPARTURES OR UNUSED PACKAGE ITEMS.

 

Inclement Weather Policy

If you are unable to keep your reservation due to inclement weather, you will receive a gift certificate  that is valid 60 days from the date of your original reservation.

 

Eureka Springs Hideaway & Border House

14 Angle Eureka Springs, Arkansas  72632

800-252-9582

 

02/08/2010 08:39 PM